Kmart Australia we see that you decided to change your shopping trolleys to coin access.
Have you considered senior shoppers in your decision?
Many seniors have some mobility issues. They use the metal trolleys for support while navigating your stores, they secure they shopping, bags and at times walking sticks in the trolley to make shopping a bit less stress on their bodies, the trolley also give them physical support and allows then to carry products that they otherwise could not manage.
Your blue plastic carts are not suitable replacements for the full size or mid size trolleys, they offer no support, moves valuable items shut as hand bags below eye level, pose a security risk.
While other stores often have a helpful shop assistant that can carry products to their vehicle, you do not.
Retail shopping should be accessible to all shoppers regardless of adult age.
In the NT, #Casuarina can be the most age discriminating shopping centre, removes seats for resting, and now Kmart has become part of the issue for seniors.
BIG W have accessible trolleys, Woolworths and Coles have accessible trolleys.
We await Kmarts response…
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